Log a support call

Use the form below to log a support call. Please read these guidelines first.

Guidelines

  • Customer support is available for customers purchasing or using premium applets only. For standard (free) applets, please use the forums for assistance. For sales support and advice, please use the contact page
  • Customer support can assist with the following issues:
    • Order Problems
    • Installation Problems
    • Bugs
  • If you need product help, please use the forums to post your problem. We actively monitor the product forums to help users and make answers available for all.
  • Please review our extensive help material which answers most problems, via Online Help.

Log Call

First Name:
Last Name:
Email:  
Issue Category:
Subject:  
Description: